Having problems with any of the public or private sectors in Jordan?
We are the people’s platform, ready to give you a voice.
What complaints do we handle?
Disputes that relate to marketplace issues experienced with the services or products a business provides.
How do we handle your complaint?
Everything you submit will be forwarded to the business within 2 business days. The second responsible party (respondent) will be asked to respond within 4 days, and if a response is not received, the complaint will be published
Living Well accepts complaints that meet the following criteria:
-The complaint includes the complainant’s name, a phone number, and an email address
-The complaint includes the respondent’s name and provides sufficient information to determine the location
-The complaint relates to a marketplace issue, which would have arisen within the previous 30 days
-The complaint must allege a deficiency in the company's marketplace performance with regard to the services or products at the business provided or allegedly agreed to provide.
-Living Well reserves the right to reject complaints that use abusive or foul language.

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